Hugo Floor Rug - Toffee
A contemporary statement, the Hugo Rug is a masterclass in craftsmanship. Handcrafted from 100% New Zealand wool, its checkerboard design is created through hand-carved pile, offering subtle depth and a refined sense of texture. Dense yet soft underfoot, the neutral tone brings warmth and balance, creating an inviting foundation for everyday living.
Product Details:
- Composition: 100% NZ wool with cotton backing
- Construction: Loom-knotted cut pile with hand-carved design
- Depth: 15/18mm
- Made in: India
Suitability:
General Living | Dining Room | Bedroom | Kid Friendly | Entry/Hallway | Light Commercial
Care:
Vacuum regularly using a gentle suction setting and avoid using a turbo brush head. Keep out of direct sunlight to prevent fading, rotate periodically for even wear, and attend to spills promptly with spot cleaning only.
Please note for any rug returns we only offer a store credit or exchange. A restocking fee of 10% of the cost of the rug will also be charged for any returns.
Delivery
Order Processing
All orders are processed and dispatched within 2–3 working days. Orders are packed and prepared during our office hours, Monday to Friday, 8am–4pm.
Delivery Within New Zealand
- North Island: 2–4 working days
- South Island: 4–6 working days
- Rural deliveries: Please allow an additional 1–2 working days
These delivery estimates apply under normal circumstances. If lead times differ significantly, we will notify you as soon as possible after your order is placed.
Please provide a physical delivery address where someone will be available to sign for the parcel between 9am–5pm weekdays. We are unable to deliver to PO Boxes.
Once your order has been dispatched and collected by the courier, you will receive a tracking number via email so you can follow your delivery progress.
All deliveries require a signature to ensure your order arrives safely. We kindly ask that you inspect your order upon arrival. If any items arrive damaged, please contact us at customerservice@achomestore.co.nz within 5 days of delivery.
Freight Charges
Freight charges are calculated based on the size, weight, and delivery region of your order. Large, fragile, or oversized items may incur higher delivery charges due to specialist handling requirements.
For large furniture pieces, mirrors, or oversized orders, additional freight charges may apply. If you are unsure, please contact us at customerservice@achomestore.co.nz for a freight quote prior to purchasing.
Click & Collect Orders
International Orders
We currently ship within New Zealand and Australia only. Additional shipping costs may apply please email customerservice@achomestore.co.nz with details of your delivery location and we will provide you with a shipping quote.
Please note: Any additional taxes or customs duties that are incurred within the recipient's country are the responsibility of the buyer/recipient. These may include quarantine charges.
Gift Wrapping
We offer complimentary gift wrapping in store and online - simply leave your gift wrap request in the comments section at checkout or email customerservice@achomestore.co.nz with your order details.
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