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Careers

At A&C Homestore, we’re more than just a store - we’re a home and lifestyle brand that designs and curates thoughtful homewares, furniture, fashion, and gifts. For over 10 years, we have been inspiring customers by offering beautiful, high-quality products while staying committed to sustainability and thoughtful design.

With three physical stores, a strong online presence, and a growing Design & Trade division, we’re a dynamic business with lots of exciting opportunities for growth.

Working with us means experiencing a fun, collaborative environment with an warm team culture where all voices are heard. We actively encourage individuality and creativity, offering support and flexibility in your role.

Current Vacancies  

Customer Service and Fulfilment Coordinator

Part Time | Monday–Friday | 25–28 Hours Per Week

Based at our Head Office in Birkenhead, Auckland.

We are looking for a creative and organised person who loves giving amazing customer service, is a team player and is handy with a tape gun! This role brings together the best of both worlds, a sharp eye for interiors and the organisational skills to keep our online store running seamlessly.

If you're passionate about homewares, love helping people and thrive when no two days look the same, we'd love to hear from you.

What You'll Be Doing

Customer Experience

  • Managing customer enquiries across email, phone and live chat.
  • Providing product advice to help customers find exactly what they're looking for.
  • Creating quotes, following up on enquiries, and delivering an exceptional customer experience.
  • Processing returns and resolving issues with professionalism and care.

Styling & Creativity

  • Pulling together mood boards and product selections tailored to individual customers.
  • Using your eye for design to guide customers confidently through our range.
  • Helping customers visualise how pieces work together in their home.

Online Store & Fulfilment

  • Running the day to day operations of our busy ecommerce store.
  • Processing and dispatching orders accurately and to a high presentation standard.
  • Coordinating courier bookings and managing delivery logistics.
  • Supporting inventory administration and stock accuracy.

About You

You have a genuine love of interiors and homewares, paired with a natural instinct for great customer service. You're confident managing calls and customer queries, and you pick up new systems and processes quickly.

You'll ideally bring:

  • Experience in customer service, retail, styling or ecommerce
  • A strong eye for design and a genuine interest in interiors
  • Excellent written and verbal communication skills
  • Strong organisational skills and the ability to juggle multiple tasks
  • A warm, solutions-focused attitude and great attention to detail
  • Confidence working across new systems and picking up processes quickly
  • Experience with Shopify, Cin7 and Excel is a bonus, but not required!

Why A&C Homestore?

We're a local home and lifestyle brand that designs & curates thoughtful homewares, furniture, fashion and gifts. Inspired by natural materials and earthy colour palettes, we are passionate about designing products for our customers that are timeless.  Materials are carefully chosen for their quality and sustainability, ensuring that every item enhances both the home environment and everyday living. 

You'll join a passionate, close-knit team where no two days are the same.

  • Flexible part-time weekday hours
  • Work with a team that genuinely loves what they do
  • Be part of a business that values creativity, quality and exceptional customer experiences
  • Staff perks and discounts across the A&C brand

If you love interiors and enjoy helping people create beautiful spaces, we'd love to hear from you. To apply  please email kerry@achomestore.co.nz

Here's what our team have to say

STAFF TESTIMONIALS

Jane - Visual Merchandiser 

I have been lucky enough to work for A&C Homestore for the last 5 and a half years, during which time I have progressed from a part-time position in the stores to a full-time visual merchandising role. Throughout this time my self-confidence has grown through the shared knowledge and friendship from our talented team, and encouragement to participate in many aspects of the business. 

As an employer, A&C recognizes our shared passion for design and interiors, fosters our individual skills, and helps us channel them into tasks that are both valuable to the business and ensure we love what we are doing. 

I have always felt supported, valued, and part of a team. I feel lucky to be surrounded by beautiful things, and great people all day and to be able to say I love my job.

Beck - In Store Stylist 

I truely believe, "You are the sum of who you surround yourself with" and here at A&C i am surrounded by the most incredible team of women (and our fabulous Dave) who inspire me and make coming into work an absolute dream. We work hard but we laugh harder!

Emma - Digital Marketing Coordinator 

Working at A&C for me has always been about the culture and opportunity to try new things. I started working at A&C Homestore part-time while I was studying and worked across all three stores. Once I graduated I moved into a full-time role as the Webstore Manager, through this I had opportunities to learn new things and get a really good understanding of how the business works. I am now the Digital Marketing Coordinator and am so grateful to have the opportunity to grow in new areas and keep learning new things every day! 

The A&C team has been there through lots of exciting milestones for me and I have found great friends in the team!

Olivia - In Store Stylist

I love working at A&C because we have such a great team and there's always plenty of laughs going on between all our hard work.

Annabelle - Store Manager 

Throughout my time at A&C, I have sincerely appreciated the opportunity to engage in in-store sales, fostering direct customer interactions, and building lasting relationships by providing tailored in-house design styling packages.

A&C has been exemplary in its commitment to my professional growth, offering comprehensive training that has significantly enhanced my product knowledge and management skills. Despite our location in the South Island, the team at A&C operates cohesively, fostering a strong support network. I truly value the open communication culture at A&C, as they consistently seek and welcome staff feedback, actively incorporating it to improve our working environment and overall performance. 

We are honoured to be announced as the New Zealand winner of the Best Homewares Store in the GIA Awards. We were recognized for our exceptional homewares curation and for creating an unforgettable customer experience, something the team at A&C Homestore strives to achieve every day for our customers.

We have an incredibly talented and passionate team at A&C, dedicated to delivering this experience whether you shop in-store or online. We are so proud of our team, and want to say a huge thank you to each and every one of them for making this achievement possible, as well as to our wonderful customers for your continued support.