Suffolk Jute Rug - Natural

We recommend treating spots and spills immediately with warm water and paper towel. If the stain persists, contact a professional rug cleaner as soon as possible. Do not scrub rugs as it may cause permanent pile damage. Vacuum regularly with low suction power. Avoid direct sunlight. Regularly rotate your rug to ensure even wear. Use professional rug cleaners only. Shedding of fibres from new rugs is to be expected and will reduce with time.

Standard shipping:
Orders are processed within one working day of the order being placed. Once processed, our standard delivery times are between 1-2 working days (within the Auckland region) or 2-3 working days (rest of New Zealand). Overnight delivery is available on request for an additional charge. 

Standard shipping rates start from $5. For bulky/heavy/fragile items, or international delivery, additional shipping costs may apply. If you're unsure, email webstore@achomestore.co.nz for a quote. Otherwise, an estimate will be emailed to you when your order is processed.

Please note, the above timelines do not apply to pre-order products or custom ordered products. In this case, please refer to the approximate lead times listed in the individual product description or email webstore@achomestore.co.nz to confirm current lead times. 

To view our online returns policy, click here.